The Broadmoor › FAQs
Know before you goThe Broadmoor FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is The Broadmoor located?
The Broadmoor is at 1 Lake Avenue, Colorado Springs, Colorado, 80906, USA, on the shores of Cheyenne Lake.
What is the phone number to contact The Broadmoor reservations through BookResorts?
You can reach BookResorts agents for The Broadmoor 24/7 at +1 (888) 605-1350.
Is The Broadmoor an all-ages resort?
Yes. The Broadmoor welcomes guests of all ages and offers children's amenities like a children's pool, children's club (surcharge), and babysitting/childcare (surcharge).
Is The Broadmoor an all-inclusive property?
No. The Broadmoor is not an all-inclusive resort; rates do not include meals and drinks.
What is included in The Broadmoor's Daily Resort Charge?
The Daily Resort Charge covers wired and wireless internet (up to 20MB), local and toll-free calls up to one hour, access to 7,000+ digital newspapers and magazines, and notary service.
Does The Broadmoor accept cash for payments?
No. The Broadmoor does not accept cash; a credit card and government-issued photo ID may be required at check-in for incidentals.
Which credit cards does The Broadmoor accept?
The Broadmoor accepts American Express, Discover, MasterCard, VISA, Diner's Club, China UnionPay, Carte Blanche, and Japanese Carte Blanche.
How far is Colorado Springs Airport from The Broadmoor?
Colorado Springs Airport (COS) is approximately 11.5 miles from The Broadmoor, about a 19–21 minute drive.
Does The Broadmoor provide airport transfers?
A transportation partner offers shuttle service between Colorado Springs Airport and The Broadmoor for guests; private sedan and SUV transfers are available for Denver International Airport.
Age policy & families
8Is The Broadmoor family-friendly for children?
Yes. The Broadmoor is a family resort with family rooms, a children's pool and slide pool, children's games, a children's club (surcharge), and babysitting/childcare services (surcharge).
What is the minimum age to check in at The Broadmoor?
The minimum age to check in at The Broadmoor is 18; families with minors are welcome once a registered adult has checked in.
Does The Broadmoor offer a children's club?
Yes. The Broadmoor offers a children's club, though it operates for a surcharge.
Can I arrange babysitting or childcare at The Broadmoor?
Yes. Babysitting and childcare services are available for an additional surcharge.
Are the pools at The Broadmoor suitable for kids?
Yes. The Broadmoor has three pools including a seasonal children's slide pool; outdoor children’s pool facilities operate seasonally and pool access is reserved for registered overnight guests and Golf Club members.
Can families use the spa and fitness center at The Broadmoor?
Spa and fitness-center access at The Broadmoor is reserved for registered overnight guests and Golf Club members; specific age or program restrictions can be confirmed with the resort.
Are there family-friendly dining options at The Broadmoor?
Yes. Several on-site restaurants and casual venues such as Natural Epicurean and Lake Terrace Dining Room offer relaxed settings suitable for families.
Check-in & hotel policies
9What time is check-in at The Broadmoor?
Check-in at The Broadmoor begins after 4:00 p.m., and guests may arrive any time up to midnight.
What time is check-out at The Broadmoor?
Check-out at The Broadmoor is at 12:00 p.m. (noon).
Does The Broadmoor require a deposit when booking a room?
Yes. A first night's room and tax deposit is required at the time of booking, payable by MasterCard, Visa, American Express, or Discover.
Are there parking options at The Broadmoor?
Yes. Overnight guests can choose self-parking with unlimited in-and-out access or valet parking; the property charges a nightly fee for these services.
Is Wi‑Fi included during a stay at The Broadmoor?
Wireless internet in guest rooms and most public areas is included through the Daily Resort Charge.
Can non-guests use the pool, spa, or fitness center at The Broadmoor?
No. Pool, spa, and fitness-center access are reserved exclusively for registered overnight guests and Golf Club members; day visitors cannot purchase access.
What are The Broadmoor's payment and incidental policies at check-in?
Cash is not accepted; a credit card is required for payment and a credit card with government-issued photo ID may be required at check-in for incidentals.
Does The Broadmoor add gratuity to spa treatments?
Yes. A 20 percent gratuity is automatically added to all spa treatments.
How can I make dining or activity reservations at The Broadmoor?
Dining and activity reservations can be arranged by contacting the resort's reservations team; the property lists a reservations contact number for guests.
Rooms & suites overview
9What room types does The Broadmoor offer?
The Broadmoor offers Classic Room, Premier Room, Superior Room, Suite, 1 Bedroom, and Cottage Suite, 1 Bedroom.
What bed configurations are available in Classic Rooms at The Broadmoor?
Classic Rooms at The Broadmoor are available with 2 Double Beds or 1 King Bed.
What bed options are available in Premier Rooms at The Broadmoor?
Premier Rooms offer either 1 King Bed or 2 Queen Beds.
What bed configurations are available in Superior Rooms at The Broadmoor?
Superior Rooms are available with 2 Double Beds or 1 King Bed.
What is included with the Suite, 1 Bedroom at The Broadmoor?
The Suite, 1 Bedroom at The Broadmoor includes 1 King Bed; for details about living areas and specific amenities, contact the resort or your booking agent.
Does the Cottage Suite, 1 Bedroom include a king bed?
Yes. The Cottage Suite, 1 Bedroom at The Broadmoor includes 1 King Bed.
Are pool, spa, and fitness amenities included with a room at The Broadmoor?
Registered overnight guests and Golf Club members have access to the pools, spa, and fitness center; these amenities are not available to outside day visitors.
Is in-room dining available at The Broadmoor?
Yes. In-Room Dining is available daily at The Broadmoor during morning and evening service hours.
Is wireless internet included in rooms at The Broadmoor?
Yes. Wireless internet in guest rooms is included through the Daily Resort Charge.
Room by room
46Classic Room
What does the Classic Room at The Broadmoor look out on?
The Classic Room is a courtyard-view room. Room and bed type depend on availability, so the exact outlook can vary with the room you are assigned.
How are the beds set up, and how many people can the Classic Room sleep?
The room offers 1 King Bed or 2 Double Beds and sleeps up to 5 guests in 398 sq. ft. A rollaway/extra bed is available for a surcharge, and a free crib can be provided for little ones.
What is the bathroom like in the Classic Room?
It is a private bathroom stocked with bathrobes, towels, designer toiletries and a hair dryer.
Is the Classic Room a good choice for families?
Yes. The Broadmoor is a family resort, and this room has a free crib , children's books and a rollaway option for a surcharge. In-room childcare is available for a surcharge. The resort also has a children's slide pool, open seasonally, and kids' spa and fitness offerings.
What comfort and convenience features are in the room?
Expect air conditioning , a flat-screen TV with cable, premium channels and pay movies, a coffee/tea maker , a minibar , a laptop-compatible safe, a desk, a phone and an iron and ironing board. Bedding is hypo-allergenic on a pillowtop mattress. Housekeeping comes daily, with turndown service.
Can I use the pools and spa when staying in a Classic Room?
Yes. Pools, the Fitness & Wellness Center and The Spa at The Broadmoor are for registered overnight guests and Golf Club members only. The indoor pool and hot tubs are open daily 5:30am to 7:00pm all year. The Lake Terrace Pool and the children's slide pool are seasonal, Memorial Day through mid-October, weather permitting. The spa is open daily 8:30am to 6:00pm.
Is room service available, and where can I eat on property?
In-Room Dining runs daily 6:00am to 11:00am and 11:30am to 11:00pm . On property you can also choose from restaurants such as La Taverne, Ristorante del Lago, Summit, The Penrose Room, The Grille and the Golden Bee pub. Hours and days vary by venue, and dining reservations can be made on 855-421-4301.
What are the extra charges, parking costs and Wi-Fi arrangements?
A Daily Resort Charge of $42.00 per room plus tax covers internet access, local and toll-free calls up to one hour, digital newspapers and magazines, and notary service. Overnight self-parking is $35 per night and valet is $50 per night. The deposit at booking is the first night's room and tax. Cash is not accepted, so bring a credit card.
What are check-in and check-out times, and how far is the airport?
Check-in is from 4:00pm and check-out is noon . The minimum check-in age is 18. Colorado Springs Airport is about 11.5 miles, roughly 19 minutes away, with a Gray Line shuttle at $35 per person each way .
Premier Room
What can I see from a Premier Room at The Broadmoor?
The Premier Room is a mountain-view room . The Broadmoor sits on the shores of Cheyenne Lake, with Cheyenne Mountain close by, and this category is built around those views.
How are the beds arranged, and how many guests can stay?
The room has 1 King or 2 Queen Beds , depending on availability, and it sleeps up to 5 guests . A rollaway/extra bed is available for a surcharge and a free crib can be provided. Beds have pillowtop mattresses with hypo-allergenic, premium bedding.
How big is the Premier Room and what does the bathroom offer?
The room measures 549 sq. ft. The private bathroom has a separate bathtub and shower , plus bathrobes, designer toiletries, towels and a hair dryer.
Is the Premier Room a good choice for families?
Yes. The Broadmoor is a family resort, and this room sleeps five. A free crib , children's books and in-room childcare (for a surcharge) are available. The resort also has a children's slide pool, which is seasonal, and kids' spa and fitness offerings.
What in-room comforts should I expect?
Expect a flat-screen TV with cable, premium channels and pay movies , a coffee/tea maker, a minibar, a laptop-compatible safe, a desk, a phone and an iron and ironing board. Housekeeping is daily and turndown service is provided. Room service runs on limited hours: in-room dining is daily 6:00am–11:00am and 11:30am–11:00pm.
Which resort facilities can I use while staying here?
Registered overnight guests can use the pools, spa and Fitness & Wellness Center , which are closed to day visitors. The indoor pool and fitness center are open daily 5:30am–7:00pm. The Lake Terrace Pool is seasonal, from Memorial Day to mid-October, weather permitting. The Spa at The Broadmoor is open daily 8:30am–6:00pm, and a 20 percent tip is automatically added to treatments.
Are there fees on top of the room rate?
A Daily Resort Charge of $42.00 per room plus taxes covers internet, local and toll-free calls up to one hour, digital newspapers and magazines, and notary service. Parking for overnight guests is $35 per night self-parking or $50 per night valet .
What are check-in and check-out times, and can I bring a pet?
Check-in is after 4 p.m. and check-out is at noon . The Broadmoor is pet-friendly, with a charge of $100 per pet per night plus tax and a maximum of two pets per room. A credit card is needed for the first night's deposit, and cash is not accepted.
How do I get to The Broadmoor from the airport?
Colorado Springs Airport (COS) is about 11.5 miles, or 19 minutes , away. A Gray Line shuttle runs for Broadmoor guests at $35 per person each way . Denver International Airport is about 75 miles away, and it is served only by private sedan or SUV transfers, starting at $425 each way. Enterprise has a rental location on site.
Superior Room
What does the Superior Room at The Broadmoor look out on?
The Superior Room has a courtyard view , so the outlook is peaceful and restful rather than busy. It suits guests who want a calm base after a day out in Colorado Springs.
How are the beds arranged in the Superior Room, and how many guests can it sleep?
The room is offered with 1 King Bed or 2 Double Beds and sleeps up to 5 guests across its 420 sq. ft. Room and bed type depend on availability. A rollaway or extra bed can be added for a surcharge, and a crib is free.
What is the bathroom like in the Superior Room?
It is a private bathroom with a separate bathtub and shower . Bathrobes, designer toiletries, a hair dryer and towels are provided.
Is the Superior Room a good choice for families?
Yes. The Broadmoor is a family resort, and this room sleeps five, has a free crib and children's books, and offers in-room childcare for a surcharge. Families also have the children's slide pool (seasonal, Memorial Day through mid-October, weather permitting) and a kids' spa menu and fitness classes.
What comforts and conveniences are in the room?
Beds have a pillowtop mattress and premium, hypo-allergenic bedding . The room also has air conditioning, a flat-screen TV with cable, premium channels and pay movies, a minibar, a coffee/tea maker, a desk, an iron and ironing board, and a laptop-compatible safe. Housekeeping is daily and turndown service is provided.
Can I use the pools and spa when staying in a Superior Room?
Yes. The pools, The Spa at The Broadmoor and the Fitness & Wellness Center are open only to registered overnight guests and Golf Club members. The indoor pool and hot tubs and the fitness center are open daily 5:30am–7:00pm. Spa and salon hours are daily 8:30am–6:00pm. The Lake Terrace Pool and children's slide pool are seasonal.
Is room service available, and what dining is nearby?
In-Room Dining runs daily 6:00am–11:00am and 11:30am–11:00pm. On property you can choose from restaurants such as La Taverne, Ristorante del Lago, Summit, The Penrose Room, the Golden Bee English pub and The Hotel Bar. Hours vary and are subject to change, and dining reservations can be made on 855-421-4301.
What are check-in, check-out and parking arrangements?
Check-in is after 4 p.m. and check-out is at noon. Overnight self-parking is $35 per night with unlimited in-and-out, and valet is $50 per night. A Daily Resort Charge of $42 per room plus taxes covers internet, calls up to one hour, digital newspapers and magazines, and notary service. Pets are welcome at $100 per pet per night plus tax, up to two per room.
How do I get to The Broadmoor, and what is there to see nearby?
Colorado Springs Airport is about 11.5 miles and 19 minutes away, with Gray Line shuttles at $35 per person each way. Denver International is about 75 miles away and offers private sedan or SUV transfers only. Nearby are Cheyenne Mountain Zoo (about 2.5 miles), Garden of the Gods (about 7 miles) and Seven Falls, which has a complimentary shuttle for overnight guests from Broadmoor West.
Suite, 1 Bedroom
How many guests does the one-bedroom Suite at The Broadmoor sleep, and how are the beds arranged?
The Suite, 1 Bedroom sleeps up to four guests and has 1 king bed in the private bedroom, dressed with premium pillowtop bedding and hypo-allergenic linens. A rollaway/extra bed can be added for a surcharge, which helps when a group of four is travelling together.
Is this suite a good choice for families travelling with children?
Yes. The Broadmoor is a family resort, and this suite comes with a free crib and children's books . In-room childcare is available for a surcharge. The resort also has a children's slide pool, open seasonally from Memorial Day through mid-October, weather permitting, and a kids' spa menu.
What is the bathroom like in the Suite, 1 Bedroom?
The suite has a private bathroom with a shower/bathtub combination . It is stocked with towels, bathrobes, designer toiletries and a hair dryer, so you can unwind after a day outdoors.
Does the suite have a fireplace, a workspace and the usual in-room comforts?
It has a fireplace and climate-controlled air conditioning. There is a desk for working, plus a flat-screen TV, a coffee/tea maker, a minibar, a laptop-compatible safe, an iron and ironing board, a phone and a wardrobe. Daily housekeeping and turndown service are included.
What are the room service hours, and where can I eat on property?
In-Room Dining runs daily 6:00am–11:00am and 11:30am–11:00pm . The Broadmoor also has many restaurants, including La Taverne, The Penrose Room, Summit, Ristorante del Lago, the Golden Bee English pub, The Grille and The Hotel Bar, which is open daily until 1:00am. Several dinner venues ask for Dressy Resort Attire, and The Penrose Room requires a jacket for gentlemen. Dining reservations can be made on 855-421-4301.
Can I use the pools, spa and fitness center when staying in this suite?
Yes. Pool, spa and fitness center access is limited to registered overnight guests and Golf Club members . The indoor pool and hot tubs, and the Fitness Center, are open daily 5:30am–7:00pm. The Spa at The Broadmoor is open daily 8:30am–6:00pm. The Lake Terrace Pool is seasonal, from Memorial Day to mid-October.
What extra charges should I know about before booking?
A Daily Resort Charge of $42 per room plus taxes covers Wi-Fi, local and toll-free calls for up to an hour, digital newspapers and magazines, and notary service. Overnight self-parking is $35 per night and valet is $50. Pets are welcome at $100 per pet per night plus tax, up to two per room. Check-in is after 4 p.m. and check-out is at noon.
How do I get to The Broadmoor from the airport?
Colorado Springs Airport (COS) is about 11.5 miles and 19 minutes away. Gray Line shuttles run between COS and the resort at $35 per person each way. Denver International Airport is about 75 miles away and is served by private sedan or SUV transfer only. Enterprise has a rental location on site.
What is there to do near The Broadmoor beyond the resort?
Cheyenne Mountain Zoo is about 2.5 miles away. Seven Falls is about 3.4 miles away, with a complimentary shuttle from Broadmoor West for registered overnight guests. Garden of the Gods is roughly 7 miles away, and Pikes Peak is about 21.6 miles away. Colorado Springs is spread out, so most guests find a car useful for day trips.
Cottage Suite, 1 Bedroom
What does the Cottage Suite, 1 Bedroom at The Broadmoor look out on?
The suite has golf course and mountain views , and it comes with private outdoor space where you can enjoy that landscape. The Broadmoor sits on the shores of Cheyenne Lake in the foothills of the Rockies at roughly 6,200 feet, with about 300 days of sunshine a year.
How is the bed set up, and how many guests does the suite sleep?
The bedroom has 1 king bed with a pillowtop mattress and premium, hypo-allergenic bedding. The suite is designed for two guests . A rollaway or extra bed can be arranged for a surcharge.
Does this suite have a living area and a fireplace?
Yes. Alongside the bedroom there is a separate living room with a fireplace , a dining area and a desk. That makes it easy to relax, work or have a meal without leaving the suite.
What is the bathroom like in the Cottage Suite?
It is a private bathroom with a shower and bathtub combination . It comes with towels, bathrobes, designer toiletries and a hair dryer.
Is the Cottage Suite a good choice for couples or for families?
It suits couples well, with one king bed, a fireplace and a quiet setting. The Broadmoor is also a family resort, and for families the suite offers a free crib , children's books and in-room childcare for a surcharge. Because it is a one-bedroom suite designed for two guests, larger families may prefer a different room type.
What is included with my stay in this suite?
A Daily Resort Charge of $42.00 per room plus taxes covers wired and wireless internet up to 20MB, local and toll-free calls up to one hour, access to 7,000+ digital newspapers and magazines, and notary service. Daily housekeeping and turndown service are part of the suite's comfort too.
Can I use the spa and pools while staying in a Cottage Suite?
Yes. Registered overnight guests can use The Spa at The Broadmoor, a Forbes Travel Guide Five-Star spa, as well as the Fitness & Wellness Center and the pools. The indoor pool and hot tubs are open daily 5:30am–7:00pm, and the spa is open daily 8:30am–6:00pm. The Lake Terrace Pool and the children's slide pool are seasonal, from Memorial Day through mid-October, weather permitting.
Can I order food to the suite?
In-room dining is served daily from 6:00am to 11:00am and from 11:30am to 11:00pm. The resort also has restaurants such as La Taverne, Summit, Ristorante del Lago, The Grille, the Golden Bee pub and The Hotel Bar, which is open daily until 1:00am. Hours can change, and dining reservations can be made at 855-421-4301.
How do I get to The Broadmoor, and what does parking cost?
Colorado Springs Airport (COS) is about 11.5 miles and 19 minutes away. Gray Line shuttles for Broadmoor guests cost $35 per person each way. Denver International Airport is about 75 miles away and has private sedan and SUV transfers only. Overnight self-parking is $35 per night and valet is $50 per night.
What are check-in and check-out times?
Check-in is from 4:00 p.m. and can take place up to midnight, and check-out is at noon . The minimum check-in age is 18. A credit card and government-issued photo ID may be required at check-in, and cash is not accepted as payment.
Food & drink
9Is breakfast included at The Broadmoor?
Rates do not include meals; breakfast is available at on-site venues such as Lake Terrace Dining Room and Natural Epicurean for separate purchase.
What dining options are available at The Broadmoor?
The Broadmoor offers multiple on-site restaurants and bars including The Penrose Room, Ristorante del Lago, Summit, La Taverne, Golden Bee, The Grille, PLAY at The Broadmoor, Lake Terrace Dining Room, Restaurant 1858, The Hotel Bar, and Natural Epicurean.
Can non-hotel guests dine at The Broadmoor restaurants?
Yes. Day guests may dine at most Broadmoor restaurants, though The Grille is an exception and may not be open to non-overnight guests.
Does The Broadmoor offer in-room dining?
Yes. In-Room Dining is available daily from 6:00 AM–11:00 AM and 11:30 AM–11:00 PM.
Do I need reservations for restaurants at The Broadmoor?
Many restaurants recommend or require reservations, and Sunday Brunch at Lake Terrace Dining Room does require reservations; guests can contact the resort to arrange dining reservations.
What is The Penrose Room's dress code and hours?
The Penrose Room requires cocktail attire with a jacket for gentlemen and is open for dinner in the evenings (typical hours are 5:00 PM–9:00 PM, subject to change).
What family-friendly dining is available at The Broadmoor?
The Broadmoor offers more casual, family-suitable venues such as Natural Epicurean and Lake Terrace Dining Room alongside its formal restaurants; dress codes vary by venue.
Are there casual or pub-style options at The Broadmoor?
Yes. The Golden Bee is a British pub serving classic pub fare and ales, and PLAY at The Broadmoor is a gastropub with bowling and casual menu options.
Where can I find breakfast hours on property?
Natural Epicurean serves breakfast daily from 6:00 AM–2:00 PM, and Lake Terrace Dining Room offers breakfast/Brunch hours (Wednesday–Saturday 7:00 AM–11:00 AM; Sunday Brunch 9:00 AM–1:00 PM).
Spa & wellness
8Does The Broadmoor have a spa?
Yes. The Spa at The Broadmoor is a Forbes Travel Guide Five-Star facility offering a wide menu of treatments and amenities.
Who can use The Spa at The Broadmoor?
Spa access is reserved for registered overnight guests and Golf Club members; outside day visitors cannot book treatments or use the spa facilities.
What are The Spa at The Broadmoor's hours?
The Spa & Salon are open daily from 8:30 AM to 6:00 PM.
What amenities does The Broadmoor spa include?
The spa features a Pink Himalayan Salt–infused dry sauna, a steam room, an oxygen room, and a co-ed Mountain View relaxation lounge, plus multiple pool and whirlpool facilities nearby.
How large is The Spa at The Broadmoor and where is it located?
The Spa at The Broadmoor spans 43,000 square feet and is located near the Fitness Center, an indoor pool, an outdoor two-lane lap pool, and a whirlpool.
What kinds of treatments are offered at The Broadmoor spa?
The Spa offers treatments including massages (deep tissue, Swedish, Ashiatsu, prenatal, couples), facials such as the EPIC Facial, body scrubs and polishes, mud therapy, and signature treatments like the Coconut Cream Delight and Ceremonial Turmeric Scrub.
Is gratuity included for spa treatments at The Broadmoor?
Yes. A 20 percent gratuity is automatically added to all spa treatments.
Can I use the fitness center and spa pools without a room reservation?
No. Fitness-center and spa-pool access are limited to registered overnight guests and Golf Club members only.
Pools & on site
8Does The Broadmoor have swimming pools?
Yes. The Broadmoor has three swimming pools and three hot tubs on site, including indoor and outdoor options.
Are the pools at The Broadmoor open year-round?
Two indoor pools and associated hot tubs are open year-round; the outdoor Lake Terrace Pool, cabanas, and children's slide pool are seasonal (typically Memorial Day through mid-October, weather dependent).
Who can use The Broadmoor pools and hot tubs?
Pool and hot-tub access is exclusively reserved for registered overnight guests and Golf Club members; outside day visitors cannot purchase access.
What are the indoor pool hours at The Broadmoor?
Indoor Pool & Hot Tubs hours are daily from 5:30 AM to 7:00 PM.
When is the outdoor Lake Terrace Pool typically open and what are its hours?
The Lake Terrace Pool and children's slide pool operate seasonally (Memorial Day through mid-October, weather permitting); guests have reported hours roughly 9:00 AM to 8:00–9:00 PM in season, though exact hours are subject to change.
Are pool cabanas available at The Broadmoor?
Yes. Seasonal Lake Terrace cabanas are offered; cabanas are available for an additional surcharge.
Is there a children's pool at The Broadmoor?
Yes. The Broadmoor provides a children's slide pool that operates seasonally alongside the Lake Terrace Pool.
Can non-guests buy pool access at The Broadmoor?
No. Pool and spa access cannot be purchased by non-overnight visitors; access is limited to registered guests and Golf Club members.
Weather & seasons
8What is the typical weather at The Broadmoor in summer?
In July, Colorado Springs typically sees average highs near the mid-80s°F and lows around the high 50s°F, with the warm season running roughly early June to mid-September.
What are winter temperatures like near The Broadmoor?
Winter months (December/January) typically have average highs in the low-to-mid 40s°F and lows often in the mid-teens to low-20s°F.
When is the best time to visit The Broadmoor for outdoor activities?
Mid-June to early September is generally the best time for outdoor activities due to warmer daytime temperatures and favorable conditions.
When are the shoulder seasons at The Broadmoor for fewer crowds?
March–May and September–October are commonly cited as shoulder seasons offering milder weather and typically fewer crowds.
How much sunshine does the Colorado Springs area get near The Broadmoor?
The Colorado Springs area near The Broadmoor averages roughly 300 days of sunshine per year.
Does weather affect pool and outdoor availability at The Broadmoor?
Yes. Outdoor pool, cabana, and children's slide-pool operations are seasonal and subject to weather conditions; the resort lists the Lake Terrace Pool as open Memorial Day through mid-October weather permitting.
Do I need a car to explore the area around The Broadmoor?
Public transit is limited around Colorado Springs, so visitors typically need a car to reach many outdoor destinations like Garden of the Gods and Pikes Peak.
Are there any local seasonal attractions near The Broadmoor?
Yes. Nearby seasonal attractions include Broadmoor Seven Falls and outdoor activities in Garden of the Gods and Pikes Peak; some attractions like Seven Falls operate seasonally and shuttle service from Broadmoor West runs when Seven Falls is open.
Getting there & around
10How do I get to The Broadmoor from Colorado Springs Airport (COS)?
Gray Line shuttle service runs between Colorado Springs Airport and The Broadmoor, and private sedan/SUV transfers are also available; the airport is about 11.5 miles from the resort.
Can I get transportation from Denver International Airport (DEN) to The Broadmoor?
The Broadmoor does not offer direct shuttle service from DEN; private sedan and SUV transfers are available for Denver arrivals.
Is there on-site parking at The Broadmoor?
Yes; overnight guests can use self-parking or valet parking for a nightly surcharge.
Do I need a car while staying at The Broadmoor?
Public transit in Colorado Springs is limited, so many visitors find having a car helpful for visiting attractions like Garden of the Gods, Pikes Peak, and Manitou Springs.
Where is The Broadmoor located?
The Broadmoor is at 1 Lake Avenue, Colorado Springs, Colorado, 80906, set on Cheyenne Lake near the western edge of the city.
What is the best airport to fly into for The Broadmoor?
Colorado Springs Airport (COS) is the nearest airport at about 11.5 miles from the resort; Denver International Airport (DEN) is a secondary option roughly 75 miles away.
Does The Broadmoor offer car rental service on site?
Enterprise is the official car rental partner with a rental location on site and at nearby airports.
How far is The Broadmoor from local attractions like the Cheyenne Mountain Zoo and Seven Falls?
The Cheyenne Mountain Zoo is about 2.5–2.6 miles away and Broadmoor Seven Falls is about 3.4 miles from the resort.
Are shuttle services available from The Broadmoor to local attractions?
A complimentary shuttle runs from Broadmoor West to Broadmoor Seven Falls for registered overnight guests; ask the concierge about other local shuttle options.
Things to do
10What on-site activities does The Broadmoor offer?
The Broadmoor offers golf, tennis, a bowling alley, ziplining, boating on Cheyenne Lake, spa services, fitness classes, and an on-site art gallery and library.
Can I use the pools and spa if I'm not staying at The Broadmoor?
No; the pools, spa, and fitness center are reserved exclusively for registered overnight guests and Golf Club members.
What outdoor excursions can I do from The Broadmoor?
Guests commonly visit Garden of the Gods, Pikes Peak (via highway or the cog railway), Cheyenne Mountain Zoo, Seven Falls, and hiking or horseback riding excursions arranged through concierge.
Is golf available at The Broadmoor for guests?
Yes; The Broadmoor has an on-site golf course with a Golf Shop, lessons, caddy service, and daily starting times.
Does The Broadmoor offer tennis facilities?
Yes; the resort has six outdoor tennis courts, two indoor courts, and a Racquet Shop for equipment and bookings.
Are family and children's activities available at The Broadmoor?
Yes; The Broadmoor provides family rooms, a children's pool and slide pool, a children's club (surcharge), supervised childcare options, and kids' activities.
Can the concierge help plan off-property activities?
Yes; the concierge can arrange tickets, excursions, transfers, and local activity recommendations for area attractions.
What are the spa hours and can I book treatments as a guest?
The Spa at The Broadmoor is open daily from 8:30 AM to 6:00 PM and is available to registered overnight guests and Golf Club members; spa treatments may be reserved through the resort.
Are there dining options on site for casual meals and snacks?
Yes; The Broadmoor has multiple on-site restaurants and bars covering casual cafes, pub fare, American and Italian options, fine dining, and in-room dining service.
Can I go rowing or canoeing on Cheyenne Lake?
Yes; rowing and canoeing on Cheyenne Lake are listed among on-property activities; contact the concierge or activity desk for hours and reservations.
Weddings & celebrations
10Does The Broadmoor host weddings and celebrations?
Yes; The Broadmoor provides wedding services and a wide range of indoor and outdoor venues for ceremonies and receptions of various sizes.
What size weddings can The Broadmoor accommodate?
Venues range from intimate spaces for about 11–24 guests up to large venues and lawns that can host 1,000 guests or more.
Do I need a wedding planner to get married at The Broadmoor?
Weddings at The Broadmoor require a wedding planner; the resort provides an event specialist to work with your planner.
What ceremony locations are available at The Broadmoor?
Ceremony locations include outdoor terraces and lawns, the Pauline Chapel, the Fish House, Cheyenne Lodge, Lakeside Terrace, Mountain View Terrace, and large lawns such as West Tower Lawn.
Can The Broadmoor handle both ceremony and reception at the same property?
Yes; many venues pair ceremony spaces with nearby reception venues—for example, West Tower Lawn can pair with Broadmoor Hall or West Ballroom for receptions.
Are on-site accommodations available for wedding guests?
Yes; The Broadmoor offers on-site guest rooms and suites, as well as on-property parking and event services for wedding groups.
Does The Broadmoor provide catering for weddings?
Yes; food and beverage for weddings are provided by The Broadmoor as part of its event services.
Can I host a very small or micro-wedding at The Broadmoor?
Yes; intimate venues such as the Fish House accommodate small weddings for around 11–24 guests.
Are there indoor ballroom options for receptions?
Yes; indoor options include venues such as the Main Ballroom, Fountain Room, Rocky Mountain Ballroom, Broadmoor Hall, and Bartolin Hall with capacities varying by room.
How do I start planning a wedding at The Broadmoor?
Contact The Broadmoor's wedding or events team to discuss available venues, services, and preferred dates; the resort will assign an event specialist to assist with planning.
Booking & prices
10What room types are available at The Broadmoor?
Room types include Classic Room, Premier Room, Superior Room, Suite, 1 Bedroom, and Cottage Suite, 1 Bedroom.
What time is check-in and check-out at The Broadmoor?
Check-in begins after 4:00 p.m. (and can occur up to midnight) and check-out is at 12:00 p.m. (noon).
Is breakfast included with rooms at The Broadmoor?
The dossier indicates The Broadmoor is not an all-inclusive property and rates do not include meals; some restaurants offer breakfast service on site.
Does The Broadmoor require a deposit when booking?
Yes; a first night's room and tax deposit is required at the time of booking and must be paid by major credit card.
What payment methods does The Broadmoor accept?
Accepted payment methods include American Express, Discover, MasterCard, VISA, Diner's Club, China UnionPay, Carte Blanche, and Japanese Carte Blanche; cash is not accepted.
Is there a resort charge at The Broadmoor and what does it include?
Yes; a Daily Resort Charge applies and covers wireless and wired internet, local and toll-free calls up to one hour, access to digital newspapers and magazines, and notary service.
Does The Broadmoor allow pets in guest rooms?
Yes; The Broadmoor is pet-friendly and allows pets in guest rooms for a per-pet nightly charge with a maximum of two pets per room.
Are there any age restrictions for check-in?
The minimum check-in age at The Broadmoor is 18 years old.
How do I make dining or activity reservations at The Broadmoor?
Dining and activity reservations can be made by contacting The Broadmoor's reservations team or concierge; a specific reservations number is listed in the resort materials.
Can I pay with cash at The Broadmoor?
No; the property does not accept cash, and a credit card with government-issued photo ID may be required at check-in for incidentals.
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